Small Business Day at Fingle Glen

Small Business Day at Fingle Glen

Come along to our free, small business event at Fingle Glen near Exeter with Burts Potato Chips founder, Richard Burt and sales training coach Sam Dyer. It will be a great day with a number of inspirational and informative speakers set in a wonderful location.

Small Business Sales Training with Sam Dyer

Located at the delightful Fingle Glen Hotel we’ll be kicking off with experienced sales coach and NLP Master Practitioner, Sam Dyer. One of the biggest issues that small businesses regularly ask us about is how to increase sales. That’s why we invited Sam to deliver a practical training session designed to give you an insight into how NLP can help you increase your sales and communicate better with your customers.

10 things you’ll learn:

  • Where your body should be
  • How to talk in their language
  • Clean language – quick and dirty
  • Why you should reduce your but!
  • Don’t spray and pray
  • Selling isn’t telling
  • Open and closed questioning
  • Reframing
  • Extravert vs introvert at meetings
  • How to choose your mood

In Conversation with Richard Burt

We’re delighted to be having an engaging conversation with the founder of Burts Potato Chips, Richard Burt. He has kindly agreed to speak about his experiences as the founder of what has become a nationally recognised brand.

You will have the opportunity (when you register) to ask questions in advance that we will pose to him during the session. He’ll also be sticking around during lunch to answer any further questions you might have.

Digital Trends for 2020 with Kate Doodson

Kate Doodson, from digital agency Cosmic will be delving into the digital trends to be ready for in 2020. Technology and consumer trends continue to change and develop so the ability to embrace these changes is vital for small businesses to stay ahead. Kate will give us her insights into cryptocurrency, chatbots, social media trends and much more.

You’ll explore these trends for 2020:

  • Artificial intelligence
  • Cryptocurrency
  • The internet of things
  • The power of voice search
  • Chatbots for customers
  • SEO considerations
  • Social media trends

Brexit for Small Businesses

Stewart Horne from BIP will be giving details about the implications of Brexit on small businesses and the best ways to prepare.

There will be a buffet lunch provided that will also be an opportunity to network and share ideas with like-minded people.


  • 09.15am: Arrival, refreshments and registration
  • 10.05am: Sales training with Sam Dyer
  • 11.15am: Short break
  • 11.30am: Implications of Brexit
  • 12.30pm: Free buffet lunch and networking
  • 1.45pm: In Conversation with Richard Burt
  • 2.50pm: Short break
  • 3.05pm: Digital Trends with Kate Doodson
  • 4.30pm: All good things must come to an end…

Date: 14th November 2019

Time: 9.15am to 4.30pm

Location: Fingle Glen Hotel, Tedburn St. Mary, Nr Exeter, EX6 6AF


Important Information


To be eligible to attend this free workshop you need to be based in one of the following local council areas: East Devon, Mid Devon, West Devon, South Hams, Teignbridge or Exeter. If you are unsure, you can check by entering your postcode into the Government Council Checker. You can find further details about the eligibility criteria here.

To bring with you:

If you are currently trading you must bring with you a copy of your Unique Taxpayer Reference (UTR) Number that you will have received when you registered with HMRC. We need this to show our funders that you are operating a real business so that we can provide the support at no cost to you.

There will also be some forms that you need to complete and bring along with you to the event. Full details will be sent out in your confirmation email.

For more information about where to find your UTR number and details of the forms you will need to complete and bring with you, please click here.

If you have any questions about the eligibility criteria or information you need to bring with you please call us on 01837 659 059 before making a booking to avoid disappointment on the day.

Growth Support Programme Logo

The Heart of the South West Growth Support Programme is receiving up to £904,945 of funding from the England European Regional Development Fund (ERDF). The accountable body for this programme is Devon County Council.


Nov 14 2019


9:15 am - 4:30 pm


Fingle Glen Hotel
Tedburn St. Mary, Nr Exeter, EX6 6AF