Prosper Business Support
Join Prosper for free, transformative business support
We’re excited to launch our new, free business support programme for pre-start and trading businesses in Mid Devon, East Devon and Exeter.
This specialised support is designed to help businesses and entrepreneurs improve productivity, reach net zero goals, move into new markets, develop new products and more.
Partnering with digital agency and social enterprise, Cosmic, we’ll be delivering support under four categories:
- Businesses looking to change & adopt new practices
- Green business support
- Start-up support
- Businesses looking to employ staff.
Eligible businesses will receive an initial in-depth one-to-one diagnostic, followed by flexible, personalised support that fits with their business needs and goals.
With a strong focus on sustainability and digital solutions, the support that follows could include further one-to-one sessions, workshops, access to peer groups and a self-learning platform, depending on the outcome of your initial diagnostic meeting.
Every business is unique, and our 25+ years' experience means we are able to tailor our support specifically to you.
Eligibility
Start your growth and sustainability journey today. Take a closer look below at our four areas of support and how the programme works.
Choose from four areas of support




Business Change
Whether you're looking at taking your business into new markets, aiming to launch new products or services, if you need help with planning or managing finances, or if you want to improve your digital skills, this support is designed for businesses looking to change and adopt new practices.
One of our expert advisors will help you look holistically at your business and identify the primary issues you face and the areas for real growth and change. Together, you'll then create a clear, manageable plan of action that you can work through.
We could help you with:
- Exploring new accounting packages to streamline your financial processes
- Advice on Making Tax Digital and how to use accounting software
- Streamlining your office processes through new software such as Microsoft 365
- Looking at CRM systems to increase your sales and improve customer service
- Social media training to help you reach new customers
- Support with how to set up business website or online store
- Developing a new or updated marketing plan to access new markets
- Creating a strong business plan to help you launch a new product or service successfully
- Look at options to improve your manufacturing processes to make them more efficient
And much more, depending on your business needs.
Green Business
Our green business support provides practical advice, guidance and inspiration on sustainable practices for businesses in Mid Devon, East Devon & Exeter.
We believe it's essential for every business to have a carbon Net Zero plan in place and we're committed to building sustainability into all of the support we offer. Whatever stage you're at on your Net Zero journey - whether you're yet to start or you've made some initial changes - the guidance we provide will be relatable, effective and led by your business needs.
We could help you with:
- Understanding the key facets of sustainable business practice and practical ways to apply them
- Engaging your team to think sustainably and drive a greener cultural change
- Understanding which sustainable certification is right for your business and how it can support growth
- Exploring ways to reduce your digital carbon footprint
- How to promote your sustainable activities without greenwashing
- Free carbon audits
- How to build an Environmental Management System.
Start-up Support
Starting a new business is a really exciting yet daunting task. There's a lot to consider, but with guidance from our experienced business advisors, you're in good hands.
Available to start-ups in Exeter, Mid Devon and East Devon, the support we provide is interwoven with digital strategy which is essential for the success of any new venture in today's world. Give your new business the best possible start with Prosper.
We could help you with:
- Business planning
- Building confidence
- Market research
- How to identify resources
- How to avoid common mistakes
- Legal structure
- Registering your business
- How to manage, organise, run, market, finance & grow a new business.
Employment Advice
We could help you with:
- How to take on a new employee
- Employment legislation & requirements
- Self-employment
- Inclusive employment
- Setting wages
- Recruiting & hiring
- Alternatives to redundancy.
How it works
The first step of the Prosper programme is a one-to-one session with one of our experienced business advisors. Every eligible business receives this. It's a chance for you to discuss the challenges you're facing, and the goals you're looking to achieve.
You'll take a holistic view of your business with your dedicated advisor during this in-depth meeting. You'll then create an action plan and decide on which type of support best suits your needs. This could be in the form of further one-to-one mentoring, information workshops, peer support networks, access to our new self-learning platform or a combination of any of these.
How to register
You can register for Prosper via the Heart of the South West Growth Hub here.
How this support is funded
Prosper is funded by the UK Government and is receiving up to £569,422 of Shared Prosperity Funding. The Department for Levelling Up, Housing and Communities is the Managing authority for these funds. The accountable body for this programme is Devon County Council.
Devon County Council is project managing the programme on behalf of East Devon, Mid Devon and Exeter councils, with business support provided by Business Information Point and Cosmic.