South Hams & West Devon tourism business support logo

Free tourism & hospitality business support in West Devon & South Hams

A fresh pair of eyes. A few bright ideas. A practical way forward.

An extra night booked. A new experience to sell. Another reason for customers to visit you. Sometimes, the next opportunity starts with a conversation.

Tourism is at the heart of the West Devon and South Hams regions. From independently-owned holiday rentals and cafés to hotels and visitor attractions, the tourism economy supports jobs, communities and the character of our area. 

We are working in partnership with West Devon Borough Council and South Hams District Council to ensure a more sustainable future for the region's visitor economy.

Our free support helps small businesses working in or relying on tourism and hospitality in West Devon and South Hams make more of what they offer.

Whether you want to strengthen your marketing, develop a visitor experience, explore new income streams, or get to grips with AI, we’ll help you identify what could make a difference.

Eligible businesses can access up to 12 hours of personalised one-to-one support from an experienced business advisor. Together, you’ll set priorities and turn promising ideas into practical next steps. Based locally, our advisors understand the challenges and opportunities facing small businesses across the region.

From accommodation providers and attractions to rural pubs and farms welcoming visitors, we’re here to help you build a stronger business throughout the year.

    South Hams & West Devon tourism business support logo

    Looking for some free business support? Please fill in your details to register your interest.

    Dartmoor Tor
    Okehampton
    Salcombe
    Devon Fields

    Who can access this support?

    This programme is for small businesses based in West Devon or South Hams that work in, or depend on, the tourism and hospitality sector. These include:

    • Accommodation providers, including B&Bs, guesthouses, hotels, holiday lets and campsites
    • Attractions, activity providers and businesses offering visitor experiences
    • Pubs, cafés, restaurants and food businesses serving visitors
    • Farms with a tourism offering, such as farm stays, tours, tastings or visitor activities.

    Not sure whether your business fits? Get in touch using the form above, and we’ll help you check.

    More staying power

    Support for tourism businesses

    A family of four checking into a small hotel at the reception desk

    An extra night, an added experience, a tempting upgrade. Giving visitors more to enjoy can help your business earn more from each booking, and give people a reason to return.

    Our free support can help you develop packages, pricing and extras that make the most of your offer. Perhaps you have an idea for a wildlife walk, a food experience or a wellness break. Or you’d like help promoting what you already do brilliantly.

    Together, we can explore how to:

    • Make more of each visit: review pricing, packages and relevant extras that encourage higher spend.
    • Turn ideas into bookable experiences: shape an offer that people can find, understand and book.
    • Give visitors a reason to stay another day: connect with nearby businesses to develop shared itineraries and complementary offers.
    • Keep the bookings coming beyond summer: create and promote experiences for the quieter months.
    • Make your marketing work harder: strengthen your online presence, reach new audiences and explore digital tools, including AI, that could save time.

    A great place to stay pairs perfectly with a great place to eat, explore, or try something new. We can introduce you to other local businesses, help you share ideas, and explore ways to keep working together.

    LET'S TALK ABOUT YOUR TOURISM BUSINESS

    Your pub could offer more than a great pint

    Support for rural pubs

    A pub landlord serving a customer from behind the bar

    Social groups, community services, a place to buy local produce or a workshop venue — what else could your pub offer?

    Our free support can help you explore new income streams that make the most of your space and bring people together. That might mean developing a daytime café, hosting food experiences or becoming a favourite stop for walkers and cyclists.

    With flexible one-to-one advice, you can explore what suits your premises, your team and the people you want to welcome.

    A pub landlord serving a customer from behind the bar

    We can help you:

    • Explore new income streams: from local produce and retail to workshops, events and community services.
    • Give locals more reasons to pop in: identify activities and services that meet community needs and encourage repeat visits.
    • Make more of every customer visit: develop food offers, packages and extras that encourage customers to stay longer and spend more.
    • Be the pub they plan the day around: connect with accommodation providers, attractions and activity businesses to become part of local visitor itineraries.
    • Keep the momentum going: strengthen your marketing and create seasonal reasons to visit throughout the year.
    Big ideas on the back burner? You don’t need a fully formed plan. We’ll help you work through the possibilities, consider what’s viable and decide what comes next for your pub.
    LET'S TALK ABOUT YOUR PUB

    Practical advice, built around you

    You bring the local knowledge and hands-on experience. Your advisor brings a fresh perspective and time to focus on your next steps.

    Our free support is shaped around your business, with flexible one-to-one conversations to help you:

    • Identify the opportunities worth exploring
    • Work through the practicalities of a new offer or idea
    • Build confidence with unfamiliar tools and technology
    • Make useful connections and learn from others in your sector.

    You don’t need to have everything worked out before you contact us. That’s what the support is there for.

    Ready to explore what’s next for your business? Enter your details using the form above and one of our friendly team will get in touch.


    Funding & delivery partners

    Logos for South Hams District Council, West Devon Borough Council and Business Information PointLogos for South Hams District Council, West Devon Borough Council and Business Information Point
    The West Devon & South Hams Tourism Business Support is fully funded by West Devon Borough Council and South Hams District Council. It is being delivered by Business Information Point.

    Attend a tourism symposium 

    Join one of our Tourism Symposium events, which will shed light on the barriers within the sector and establish ideas around future investment, business advice, and initiatives to support growth. This is an excellent opportunity to make your voice heard. Attendees will be encouraged to share their views and take a proactive role in discussions with fellow tourism businesses and stakeholders.